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Delivery and Returns

Delivery & Despatch

Lower FREE Delivery Thresholds - Must End 24th September 2018 at 8:00am GMT.

With thousands of items in stock, we endeavour to get your order out as soon as possible. If there are any problems with your order, our team will let you know.

Due to popular demand, there may be a delay in despatch during sale or peak trading periods.

The cost of delivery is calculated during the checkout process based on the delivery location.

Country

Despatch Time

Order Value

Cost

USA & Canada - Untracked Delivery

Within 1 - 3 Working Days

Delivery Within 14 Working Days

$0.00 - $34.99

$35.00 +

$7.95

FREE

Australia & New Zealand - Untracked Delivery

Within 1 - 3 Working Days

Delivery Within 14 Working Days

$0.00 - $49.99

$50.00 +

$8.95

FREE

United Kingdom - Tracked Delivery

Within 1 - 3 Working Days

$0.00 - $24.99

$25.00 +

$4.95

FREE

Europe - Untracked Delivery

Within 1 - 3 Working Days

Delivery Within 14 Working Days

$0.00 - $34.99

$35.00 +

$7.95

FREE

The Rest of the World - Untracked Delivery

Within 1 - 3 Working Days

Delivery Within 14 Working Days

All Orders $15.95

Please Note: Delivery costs to EU destinations include UK VAT at 20%.

Returns & Replacements

If you are unhappy with your goods, you can return them in a saleable condition within 30 days of receipt for a full refund, in line with The Consumer Contracts Regulations (enforced June 2014). The buyer is responsible for the cost of the return postage. We recommend that returns are sent by recorded delivery as we cannot accept responsibility should your returns go missing.

Deramores Retail Limited (Returns)
Unit 1
Sabre Way
Peterborough
PE1 5EJ
United Kingdom