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FREE delivery over $50, what a bargain!

Delivery and Returns

Delivery & Despatch

We do everything we can to make sure your order gets to you as soon as possible.

With over 100,000 items in stock, our products are available to be despatched the same day, if you order before 5pm GMT. If there are any problems with your order we will let you know as soon as possible.

The cost of delivery is calculated during the checkout process based on the delivery location.

Country

Order Value

Cost

USA

Yarn, Patterns, Books, Needles, Buttons, Accessories & Everything Else!

$0.00 - $50.00

$6.35

$50.00+

FREE

United Kingdom

All Orders

$4.75

Austria, Australia, Belgium, Canada, Czech Republic, Finland, France, Germany, Greece, Hong Kong, Iceland, Ireland, Israel, Italy, Japan, Luxembourg, The Netherlands, New Zealand, Portugal, Singapore, Spain, Sweden

All Orders

$7.95

Brazil, China, Denmark, India, Malaysia, Mexico, Norway, Saudi Arabia, South Africa, Switzerland, The Rest of Europe

All Orders

$9.55

The Rest of the World

All Orders

$11.15

Please Note: Delivery costs to EU destinations include UK VAT at 20%.


Returns & Replacements

If you are unhappy with your goods, you can return them in a saleable condition within 30 days of receipt for a full refund, in line with The Consumer Protection (Distance Selling) Regulations 2000. The buyer is responsible for the cost of the return postage. We recommend that returns are sent by recorded delivery as we cannot accept responsibility should your returns go missing.

Deramores Retail Limited (Returns)
Unit 1
Sabre Way
Peterborough
PE1 5EJ
United Kingdom